Cancellation policy

Pro Audio Clinic Purchase Options Cancellation Policy

Last updated: August 30, 2026

1. Scope of This Policy

This policy applies only when Pro Audio Clinic expressly offers a product through a purchase option such as:

  • A subscription or automatically renewing purchase

  • A preorder

  • A try-before-you-buy arrangement

  • Another deferred or recurring-payment arrangement

Unless a product page and checkout clearly identify one of these purchase options, the purchase is a one-time transaction and will not automatically renew or create recurring charges.

Cancellation requests for ordinary one-time orders are governed by the cancellation rules displayed during checkout and the Pro Audio Clinic Return and Refund Policy.

2. Subscriptions and Automatic Renewals

If Pro Audio Clinic offers a subscription or automatically renewing purchase, the applicable price, billing frequency, renewal terms, minimum commitment, and cancellation instructions will be disclosed before checkout.

Customers may cancel a subscription before the next scheduled charge by:

Cancellation stops future renewal charges and future subscription shipments. It does not automatically cancel or refund an order that has already been charged, processed, or shipped. Such orders remain subject to the Return and Refund Policy and applicable law.

Pro Audio Clinic will provide a cancellation confirmation. Any legally required renewal reminders or notices of material changes will be provided using the customer’s available contact information.

3. Preorders

Preorder product pages will identify the item as a preorder and provide an estimated availability or shipment date when reasonably available.

A customer may request cancellation of an unfulfilled preorder before fulfillment begins. Approved cancellations will receive a refund of amounts paid to the original payment method.

If Pro Audio Clinic cannot ship a preorder within the stated or reasonably anticipated timeframe, we will provide an updated estimate and explain the customer’s option to accept the delay or cancel for a refund.

Once a preorder has shipped, it is governed by the Return and Refund Policy rather than this cancellation policy.

4. Try-Before-You-Buy Purchases

If a try-before-you-buy option is offered, the product page or checkout will disclose:

  • The trial period

  • The date payment will be collected

  • The amount that will be charged

  • Return instructions

  • Any applicable return-shipping costs

To avoid being charged, the customer must initiate the return and follow the provided instructions within the stated trial period. Products not returned according to the disclosed terms may be charged to the payment method provided during checkout.

5. Submitting a Cancellation Request

Cancellation requests should include:

  • The customer’s name

  • Order number

  • Email address used for the order

  • Product or purchase option being canceled

A cancellation request is not complete until Pro Audio Clinic confirms that the applicable subscription, preorder, or other purchase option has been canceled. Requests received after an order has entered processing or fulfillment may apply only to future charges or shipments.

6. Refunds

Approved refunds are issued to the original payment method unless otherwise required by law or agreed upon with the customer. Financial institutions may require additional time to post a refund after Pro Audio Clinic processes it.

7. Customer Rights

This policy does not limit any cancellation, refund, or consumer-protection rights available under applicable law.

8. Contact Pro Audio Clinic

For purchase-option questions or cancellation assistance: